Ritz-Carlton Yacht Collection Travel Protection Program

Why protect your voyage with The Ritz-Carlton Yacht Collection?

Allianz Travel Insurance can give you flexibility and support when your journey doesn’t go quite as planned. From flights to excursions and your experiences in between, travel insurance can help you manage unforeseen events that may impact your trip—giving you peace of mind from the moment you book your voyage through your return journey home.
 
When can travel insurance help? 

Allianz Travel Insurance can give you financial benefits and professional support when a covered situation comes up before or during your voyage, such as:

• Cancelling your trip after unexpectedly coming down with a covered illness
• Taking care of a traveling companion with a covered illness or injury
• Having to end your trip early due to a covered family emergency
• Dealing with a covered flight delay or cancellation
• Needing to buy personal items if your luggage is lost, damaged, stolen, or delayed
• Missing your cruise departure after a covered flight delay 

Travel insurance benefits and assistance services

To help make unforeseen issues easier for you and your traveling companions, Allianz Travel Insurance features benefits that can provide cash reimbursement, emergency care support, 24-hour assistance, and more. Travel at ease with plan benefits and services like: 

• Up to 100% trip cancellation reimbursement
  Get cash back for your prepaid, non-refundable trip expenses if you must cancel your trip due to a covered reason.
• Up to 150% trip interruption reimbursement
  Reimburses the unused, non-refundable portion of your trip expenses and the additional transportation costs required to continue your trip or return home if you need to interrupt your trip for a covered reason.
• Travel delay
  Compensates up to $200 per person, per day for additional travel or lost prepaid expenses if your trip is delayed for five or more hours due to a covered reason.
• Baggage delay
  Reimburses the reasonable additional purchase of essential items during your trip if your baggage is delayed or misdirected by a travel supplier for the number of hours specified in your plan documents—just provide receipts for emergency purchases. Even better, you can opt to receive a $100 payment with no receipts required—just proof of the covered baggage delay. 
• Baggage loss/damage
  Provides benefits for the loss, damage, or theft of baggage and personal items throughout your trip.
• Emergency medical and dental 
  This primary benefit provides reimbursement for expenses incurred during your trip due to covered medical and dental emergencies.
• Emergency medical transportation
  Provides benefits for the cost of medically necessary transportation to the nearest appropriate facility and can also provide benefits for the cost of your transportation back home following a covered illness or injury.
• 24-hour assistance by phone
  A multilingual team of problem-solvers is always available to help with your medical and travel-related emergencies.
• Concierge
  Let a team of experts select a restaurant and reserve the best table, locate hard-to-find event tickets, and more.

Free look period

If you’re not completely satisfied with your plan, you have 15 days (or more, depending on your state of residence) to request a refund, provided you haven’t started your trip or initiated a claim. Premiums are non-refundable after this period.
 
File a claim 

It’s easy and convenient to file and track a claim, upload documents, and more online.

Ritz-Carlton Yacht Collection Payments & Refunds

To reserve your cabin and lock in the final price, you will be required to place a deposit on your cruise. After you have placed a deposit to secure your reservation, you will be asked to pay the remaining balance of your fare at the final payment due date.

Deposit and Final Payment

Note: Select promotions require full payment at the time of booking.

Ritz-Carlton Yacht Collection accepts American Express, Visa, MasterCard, Wire Transfer and Travel Agency Checks.

Cancellation and Refunds

Penalties may apply if you cancel or change your reservation. Penalties can be up to 100% of the amount paid, and deposits are often non-refundable. We recommend purchasing insurance to protect against covered unexpected events. Please check with your My Cruise Fare counselor for cancellation and refund policies for Ritz-Carlton Yacht Collection.

From traditional dining rooms and intimate specialty restaurants to casual al fresco eateries and 24-hour room service, Ritz-Carlton Yacht Collection has something to offer everyone. Five unique dining experiences offer innovative menus and indulgent cuisine while reflecting the culinary traditions across several cultures.

Main Dining Room Policies: Guests can enjoy open seating in the main dining room for their evening meal.

Dress Code: The dress code on board the yacht reflects the luxury lifestyle of The Ritz-Carlton® and casual freedom of a yachting vacation. During the day for breakfast and lunch, the dress code is Yacht Casual, where shirts, shoes, and bathing suit cover ups are required when not at the pool. During the evening for dinner bathing suits and sleeveless t-shirts are not permitted and shirts and shoes are required throughout the yacht. In S.E.A., the dress code is Yacht Sophisticated - collared shirts are not required, but highly recommended. There are no formal nights on board.

Beverage Policy: Beer, select spirits and wines, soft drinks, coffee, tea and bottled water are all included throughout the yacht.

All dining rooms are smoke-free.

RITZ-KIDS®

Families exploring the world together are welcome aboard The Ritz-Carlton Yacht Collection. With its own dedicated space on board, Ritz-Kids® is an educational and fun-filled program that encourages children to explore the world around them. Enhanced services will be available during holidays and summer months. 

Smoking onboard is only permitted in The Humidor on Deck 10.